Return policy

Although returns for us are few and far between, they do happen from time to time for various reasons. We will refund 100% of the purchase price less a 20% restocking fee plus the cost of return postage within 30 days of date of purchase. Heat Warden must be returned in original packaging or similar packaging to arrive in original condition.

This equipment must be used with care by capable and competent individuals under supervision, if necessary. The use of any equipment, including this one, involves the potential risk of injury. You accept and assume full responsibility for any and all injuries, damages (both economic and non-economic), and losses of any type, which may occur, and you fully and forever release and discharge Patio Family LLC (Heat Warden), its insurers, owners, employees, officers, directors, associates, and agents from any and all claims, demands, damages, rights of action, or causes of action, present or future, whether the same be known or unknown, anticipated, or unanticipated, resulting from or arising out of the use of said equipment. PATIO FAMILY (HEAT WARDEN) WARRANTS PRODUCT FOR 30 DAYS FROM DATE OF PURCHASE AS LONG AS PRODUCT IS RETURNED IN ORIGINAL CONDITION. PATIO FAMILY (HEAT WARDEN) MAKES NO WARRANTY IN RESPECT TO MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. BUYER ASSUMES ALL LIABILITY IN USE OF THE EQUIPMENT.